About Our Basketball Systems
What makes DreamHoops basketball systems different from other brands?
At DreamHoops, our basketball systems are built for serious players and families alike. We focus on durability, stability, and performance, using premium materials such as heavy-duty steel, weather-resistant coatings, and professional-grade rims. Whether it’s for casual backyard fun or intense training, our systems are designed to last and feel like the real thing.
Are DreamHoops systems suitable for all ages and skill levels?
Yes! Our range includes adjustable-height systems perfect for young kids, right through to regulation-size hoops for advanced players and competitive training.
Choosing the Right Basketball System
How do I choose the right basketball hoop for my home or club?
It depends on your space, who will be playing, and how serious you are about the game:
- In-ground systems – Most stable and durable, perfect for long-term play.
- Wall-mounted systems – Space-saving option for garages or backyards.
If you’re unsure, contact our team and we’ll help you find the perfect fit.
What hoop sizes are available?
Our systems come in a variety of backboard sizes from 54" for kids and small spaces up to 72" regulation-size glass backboards for competitive play.
Installation & Setup
Can I install a DreamHoops basketball system myself?
Many of our customers DIY install their systems using our step-by-step guide and video tutorials. However, we also provide a professional install service to ensure proper stability and safety for those who are less confident. Contact us or select install in the buying process for us to install your hoop.
How long does installation take?
- Wall-mounted hoop – Typically 2–3 hours.
- In-ground system – This is done over 2 days. The first Day you set your anchor and then allow appropriate curing time (1 week). The second day is when you assemble the system, this can take 1-2 hours, and requires some additional hands.
What tools will I need for installation?
Basic tools like a wrench set, drill, ladder, and for in-ground systems, you’ll also need concrete and a shovel or post-hole digger.
Maintenance & Care
How do I maintain my DreamHoops basketball system?
Our systems are low-maintenance, but we recommend:
- Wiping down the backboard regularly.
- Checking bolts and connections every few months.
- Inspecting the rim for wear and tear if used heavily.
Are your systems weather-resistant?
Yes. All DreamHoops systems are designed to withstand the elements with rust-resistant coatings and UV-protected backboards. For extra longevity, you can use a cover or move portable hoops indoors during extreme weather.
Shipping, Delivery & Returns
Do you ship Australia-wide?
Yes! We deliver to all states and territories in Australia. Shipping costs are calculated at checkout based on your location and the size of your order.
How long will it take to receive my basketball hoop?
Delivery times vary depending on your location:
- Metro areas: 3–7 business days
- Regional areas: 5–10 business days
What is your return policy?
If you’re not completely satisfied with your purchase, you can return it within 30 days, provided the product is unused and in its original packaging. Please contact our support team to start the process.
Warranty & Support
Do DreamHoops systems come with a warranty?
Yes! All our basketball systems come with a manufacturer’s warranty, which varies depending on the model. Most include coverage for defects in materials and workmanship.
What should I do if I have an issue with my system?
Simply contact our customer support team with your order details, and we’ll help troubleshoot the issue or arrange replacement parts if needed.
Safety & Use
Are your hoops safe for dunking?
Some of our systems feature breakaway rims designed for controlled dunking.
However, hanging or swinging on the rim can damage the hoop and void the warranty, so we recommend safe play.
How do I make sure my hoop is stable?
- In-ground systems: Ensure the pole is installed with sufficient concrete depth and allowed to cure before play.
- Always check stability before use, especially after moving the hoop.
Orders & Payment
What payment methods do you accept?
We accept all major cards using our online checkout system.
Can I track my order?
Yes! Once your order ships, you’ll receive a tracking link so you can monitor your delivery every step of the way.


